1. Acceptance
These Terms of Use apply to your use of australianinstitutequantitativevaluation.com.au and the AIQV member portal (together, the “Site”) operated by the Australian Institute of Quantitative Valuation (“AIQV”, “we”, “us”). By using the Site, or by applying for membership, you agree to these terms. If you apply for membership you also agree to the Code of Ethics & Professional Conduct, the CPD Policy and the Complaints Handling & Disciplinary Procedure, which form part of these terms.
2. Nature of AIQV
AIQV is a private professional training and certification institute. It is not a government agency or statutory body. AIQV certification is a private credential; it is not a licence or statutory registration, and it does not authorise anyone to practise as a valuer. AIQV is independent of, and not endorsed by, the Valuers Registration Board of Queensland, the Australian Taxation Office, the Australian Property Institute or the Australian Valuers Institute.
3. General information only
Content on the Site is general information. It is not legal, tax, financial or valuation advice and does not take your circumstances into account. Information about professional indemnity insurance is general information only; read the Product Disclosure Statement, policy wording and Financial Services Guide before making any decision.
4. Membership, fees and refunds
- The enrolment fee of $1.00 (AUD) covers onboarding, training, the competency assessment, certification and the first 12 months of membership. It is payable online via Stripe.
- You must give accurate and complete information when applying and keep it up to date. We may decline an application, including where VRBQ registration cannot be verified. If we decline your application before you start training, we will refund your enrolment fee on request.
- Certification is valid for 12 months and renews subject to the CPD Policy and continuing VRBQ registration. Any dues for later years will be notified at least 60 days in advance.
- Professional indemnity premiums are paid to, and governed by the terms of, the licensee and insurer — not AIQV.
- Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
5. Portal accounts
Portal access is personal to you. Keep access to your email account secure, do not share sign-in links, and tell us promptly if you suspect unauthorised access. You must complete training and assessments yourself, without assistance from any other person.
6. Use of the AIQV credential and marks
While your certification is current you may use the description “Certified Quantitative Valuer (AIQV)” and your Certification Number in accordance with the Code of Ethics. You must not otherwise use AIQV’s name, crest or marks without written permission, and must stop using the credential immediately if your certification lapses, is suspended or is cancelled.
7. Acceptable use
- Do not use the Site unlawfully, or in a way that infringes anyone’s rights.
- Do not attempt to gain unauthorised access to the Site, other accounts or our systems, or interfere with their operation.
- Do not scrape, copy or reproduce the public register, training content or assessment questions.
- Do not upload malicious code or submit false or misleading information.
8. Intellectual property
All content on the Site, including training materials, assessment questions, templates, the AIQV Standard and the AIQV crest, is owned by or licensed to AIQV. Members may use AIQV templates only for AIQV work through the AIQV platform. You may print or download public pages for personal, non-commercial reference.
9. Third-party sites
Links to third-party sites (including the VRBQ, the ATO and our insurance partner) are provided for convenience. We are not responsible for their content or practices.
10. Suspension and termination
We may suspend or cancel certification, membership or portal access in accordance with the Complaints Handling & Disciplinary Procedure, or immediately if your VRBQ registration ceases or you breach these terms in a serious way. You may resign at any time by contacting us.
11. Liability
To the extent permitted by law, we provide the Site “as is” and exclude all implied warranties, and we are not liable for any indirect or consequential loss arising from your use of the Site. Where our liability for breach of a consumer guarantee cannot be excluded but can be limited, it is limited to supplying the services again or paying the cost of having them supplied again.
Each certified valuer is solely responsible for the valuation opinions they give. AIQV does not provide valuation services to the public and is not responsible for any member’s opinion of value.
12. Privacy
Our Privacy Policy explains how we handle personal information.
13. Changes
We may update these terms. The current version and effective date are shown on this page. Material changes will be notified to members by email at least 30 days before they take effect.
14. Governing law
These terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.
15. Contact
info@australianinstitutequantitativevaluation.com.au